PRIVACY POLICY

Effective Date: October 7, 2026
Last Updated: October 7, 2026

Allfixpro (“Allfixpro,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Allfixpro collects, uses, discloses, retains, and protects personal information when you visit our website, contact us, request or purchase our technology and electronics repair services, or otherwise interact with us.

Website: https://alfixpro.com/
Privacy Contact: allfixpro2@gmail.com
Business Location: California, United States

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

The information we collect depends on how you interact with Allfixpro.

1.1 Information You Provide Directly

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone or mobile phone number
• Appointment and booking information
• Information about the device or electronic equipment you ask us to repair
• Information you provide when communicating with our employees
• Information necessary to process payments
• Customer service and support communications
• Other information you voluntarily provide to us

We only request information that we reasonably need to provide, manage, or improve our services.

1.2 Repair Information

When you request a repair, we may collect information concerning:

• The type of device or equipment
• Device make, model, or identifying information
• Description of the problem
• Repair instructions or preferences
• Appointment information
• Repair status
• Information relating to parts, labor, estimates, and charges
• Communications concerning the repair

1.3 Payment Information

When you pay for our services, payment information may be processed through our payment processing providers.

Allfixpro may receive transaction-related information such as payment status, transaction amount, and payment method information.

Unless specifically stated otherwise, we do not intend to store complete payment card numbers or security codes on our own systems.

1.4 Telephone Communications

We may use your telephone number to:

• Confirm appointments
• Schedule or reschedule appointments
• Provide repair updates
• Contact you regarding your repair
• Respond to customer-service requests
• Notify you about changes affecting your appointment or service
• Communicate information necessary to provide our services

Calls may be made by Allfixpro employees or service providers acting on our behalf.

If applicable law requires consent for a particular type of communication, we will obtain or rely upon the appropriate consent.

1.5 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the technologies we use.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Date and time of visits
• Referring website
• General website usage information
• Security and diagnostic information

We may use cookies or similar technologies for website functionality, security, analytics, and other legitimate business purposes.

2. HOW WE USE PERSONAL INFORMATION

We may use personal information for purposes including:

• Providing repair services
• Scheduling and managing appointments
• Communicating with customers
• Providing estimates and invoices
• Processing payments
• Managing repairs and service requests
• Providing customer support
• Sending appointment and service notifications
• Maintaining business records
• Preventing fraud, abuse, and unauthorized activity
• Protecting the security of our website, systems, employees, customers, and business
• Troubleshooting technical problems
• Improving our services and website
• Complying with applicable laws and legal obligations
• Enforcing our agreements and policies
• Establishing, exercising, or defending legal claims
• Performing other purposes reasonably expected by customers in connection with our services

We seek to collect, use, and retain personal information only to the extent reasonably necessary and proportionate for legitimate business and service purposes.

3. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to the following categories of recipients when reasonably necessary:

Service Providers

We may use third-party companies to help operate our business, such as providers supporting:

• Payment processing
• Website hosting
• Information technology
• Communications
• Telephone services
• Email delivery
• Analytics
• Security
• Customer support
• Business administration

These companies may process personal information on our behalf and only for purposes permitted by our agreements with them and applicable law.

Legal and Government Authorities

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law
• Respond to lawful legal process
• Respond to government requests
• Protect the rights, property, or safety of Allfixpro, our customers, employees, or others
• Investigate fraud or security incidents
• Establish, exercise, or defend legal claims

Business Transfers

If Allfixpro is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

With Your Direction or Consent

We may disclose information when you direct us to do so or when you otherwise provide appropriate consent.

4. SALE AND SHARING OF PERSONAL INFORMATION

Allfixpro does not intend to sell customers’ personal information for monetary consideration.

We also do not intend to share personal information for cross-context behavioral advertising unless our practices change and applicable law requires us to provide additional disclosures or opt-out rights.

If our practices change, we will update this Privacy Policy and provide any notices or choices required by applicable law.

5. CALIFORNIA PRIVACY RIGHTS

California law, including the California Consumer Privacy Act (“CCPA”), provides certain rights to eligible California residents, subject to applicable exceptions and limitations.

The CCPA can provide rights including the right to know/access, delete, correct, opt out of certain sales or sharing, limit certain uses of sensitive personal information, and receive equal treatment for exercising privacy rights.

These rights apply only when the CCPA applies to Allfixpro and to the particular individual or information involved.

Right to Know / Access

You may have the right to request information about:

• The categories of personal information we collect
• The categories of sources from which personal information is collected
• The purposes for collecting or using personal information
• The categories of third parties to whom personal information is disclosed
• The specific pieces of personal information we have collected about you, subject to applicable exceptions

Right to Delete

You may have the right to request deletion of personal information that we have collected from you.

This right is subject to exceptions under applicable law. For example, we may retain information when necessary to complete a transaction, provide a reasonably anticipated service, comply with a legal obligation, maintain security, or establish or defend legal claims.

Right to Correct

You may have the right to request correction of inaccurate personal information that we maintain about you.

Right to Opt Out of Sale or Sharing

To the extent Allfixpro engages in a sale or sharing of personal information covered by the CCPA, California residents may have the right to opt out.

At this time, Allfixpro does not intend to sell personal information or share it for cross-context behavioral advertising.

Right to Limit Certain Uses of Sensitive Personal Information

California law provides a right to limit certain uses and disclosures of sensitive personal information in circumstances covered by the CCPA.

Allfixpro does not intend to use sensitive personal information for purposes requiring such a limitation unless disclosed to you as required by law.

Right to Non-Discrimination

Allfixpro will not unlawfully discriminate against you because you exercise privacy rights granted to you by applicable law.

6. HOW TO SUBMIT A PRIVACY REQUEST

To submit a privacy request, contact us at:

Email: allfixpro2@gmail.com

Please clearly identify the type of request you are making, such as:

• Request to know/access
• Request to delete
• Request to correct
• Request concerning sale or sharing
• Other privacy-related request

We may need to verify your identity before completing certain requests. Verification may involve requesting information reasonably necessary to confirm that the request relates to you.

We will process verified requests within the time periods required by applicable law.

California’s current privacy guidance generally provides for confirmation of receipt of certain requests within 10 business days and a substantive response within 45 calendar days, subject to permitted extensions and exceptions.

If you use an authorized agent to submit a request, we may require appropriate documentation establishing the agent’s authority, as permitted by law.

7. CHILDREN’S PRIVACY

Our services are not specifically directed toward children.

We do not knowingly collect personal information from children under 13 without legally required parental involvement or consent.

If you believe that a child under 13 has provided personal information to us in violation of applicable law, please contact us at allfixpro2@gmail.com.

If a minor is receiving repair services, a parent or legal guardian may be required to authorize the service where appropriate.

8. DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

However, no website, electronic transmission, information system, or method of storage can be guaranteed to be completely secure.

You should also take reasonable precautions when communicating sensitive information to us.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing services
• Maintaining business and transaction records
• Customer support
• Accounting and tax obligations
• Resolving disputes
• Enforcing agreements
• Preventing fraud
• Maintaining security
• Complying with legal obligations

The specific retention period may vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably necessary, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable law.

10. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies.

These technologies may be used to:

• Operate the website
• Remember preferences
• Maintain security
• Understand website usage
• Diagnose technical problems
• Improve website performance

If third-party analytics or advertising technologies are implemented in the future, we may update this Privacy Policy to describe those technologies and any applicable choices.

11. THIRD-PARTY WEBSITES AND SERVICES

Our website or communications may contain links to third-party websites or services.

Allfixpro is not responsible for the privacy practices, security, content, or policies of third parties.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

12. CALIFORNIA RESIDENTS OUTSIDE THE UNITED STATES

Allfixpro operates in the United States. If you access our services from outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

If we make material changes that require additional notice under applicable law, we will provide the required notice.

Your continued use of our website or services after an updated Privacy Policy becomes effective means that you acknowledge the updated policy, to the extent permitted by law.

14. CONTACT US

If you have questions about this Privacy Policy or Allfixpro’s privacy practices, contact us:

Allfixpro
California, United States
Email: allfixpro2@gmail.com
Website: https://alfixpro.com/

Important Legal Notice

This Privacy Policy is intended to describe Allfixpro’s privacy practices in a clear and transparent manner. It should be reviewed and approved by qualified California legal counsel before publication, particularly to confirm the company’s actual data practices, CCPA applicability, consumer-request procedures, cookies/analytics configuration, and third-party service providers.