Phone & Computer Repair FAQs From Our Stockton Shop
Got questions about our phone & computer repair services? These are the ones we hear most at the counter. If yours isn’t here, call +1 (209) 425-1017 or contact us.
Frequently Asked Questions
Walk-ins are welcome for most repairs. If you want a guaranteed slot or you’re bringing something less common, booking online or calling ahead helps us have the part ready.
Phone screen and battery repairs usually take 1 to 2 hours. Laptops, consoles and water damage can run from same day to a couple of days, depending on parts and how bad it is.
The part we installed and our workmanship. If the same issue comes back within 90 days, we fix it again at no charge. A fresh drop that cracks a screen we just replaced isn’t covered.
We use quality-tested parts that meet OEM specs on most repairs. If you specifically want original manufacturer parts, tell us when you book and we’ll confirm what’s available.
For screens, batteries and similar hardware repairs we don’t need your data at all. For data recovery or software issues we only access what the job requires.
Yes. We offer data recovery for phones, laptops and hard drives, including physically damaged or non-booting devices. Details are on our laptop and computer repair page.
Cash and all major cards in the shop. Mail-in repairs are paid through a secure payment link.
Yes, for most phone, tablet and console repairs. Reach out first and we’ll go through shipping and give you an estimate.
That’s what the warranty is for. Bring it back and we’ll sort it out free, as long as it’s the same underlying issue.
We’re at 8102 Kelley Dr, Suite H2, Stockton, CA 95209. Open Mon to Fri 9am to 7pm and Sat 10am to 5pm, closed Sundays. Starting prices are on our pricing page.